abb7 Privacy Policy
At abb7, protecting your personal information is a core responsibility. This Privacy Policy explains exactly what data we collect from players in Bangladesh, why we collect it, how it is stored and protected, and the rights you hold over your information.
Our Privacy Commitments
Six principles that guide how abb7 handles every piece of data you share with us.
Your privacy matters to us. By accessing or using the abb7 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree, please discontinue use of the platform.
1. Introduction
This Privacy Policy applies to all services, games, betting markets, payment facilities, and support channels operated by abb7 through the website abb7.io and any associated mobile applications or platforms. It describes how abb7 collects, uses, discloses, stores, and protects the personal information of players and visitors, with specific reference to the Bangladesh market.
abb7 is committed to handling personal data with care, transparency, and respect. This document is intended to give you a clear and complete picture of our data practices so you can make informed decisions about your engagement with the platform. Where we refer to "we", "us", or "abb7", we mean the abb7 platform and its operating team. Where we refer to "you" or "the player", we mean any individual who accesses or uses the abb7 platform in any capacity.
This Privacy Policy should be read alongside the abb7 Terms & Conditions, which together form the full legal framework governing your relationship with the platform.
2. Data We Collect
abb7 collects personal data from you in several ways: directly when you register, make deposits, or contact support; automatically as you use the platform; and, in limited cases, from verified third-party sources for identity verification purposes.
2.1 Registration & Account Data
- Full legal name as it appears on your national identity document
- Date of birth — used to verify you meet the 21+ age requirement
- Residential address including district and division within Bangladesh
- Mobile phone number — used for account verification, OTP authentication, and support
- Email address — used for account correspondence and transactional notifications
- Username and encrypted password — passwords are stored using one-way hashing and are never stored in plain text
2.2 Identity Verification Data
- Copies of government-issued identity documents such as your National Identity Card (NID) or passport
- Proof of address documents such as recent utility bills or bank statements
- Mobile wallet account confirmation screenshots (bKash, Nagad, Rocket, Upay) to verify payment ownership
2.3 Financial & Transaction Data
- Deposit and withdrawal amounts, timestamps, and payment method identifiers
- Mobile wallet reference numbers and masked account numbers
- Transaction history and account balance records
2.4 Technical & Usage Data
- IP address and approximate geographic location
- Device type, operating system, browser type and version
- Pages visited, time spent on the platform, game sessions played
- Referral source and entry URL
- Error logs and crash reports generated during platform use
2.5 Communications Data
- Content of live chat conversations with our support team
- Email correspondence sent to or received from [email protected]
- Records of complaints, disputes, and their resolutions
Note: abb7 does not collect or store full payment card numbers. Card transactions are processed via PCI-DSS compliant third-party payment processors who handle card data directly. abb7 receives only masked card identifiers and transaction status notifications.
3. How We Use Your Data
The personal data abb7 collects is used exclusively for the following purposes. We do not use your data in ways that are incompatible with the purposes stated here without obtaining fresh consent or providing prior notice.
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, mobile number, username, password |
| Age and identity verification (21+ compliance) | Date of birth, NID/passport copy, address proof |
| Processing deposits and withdrawals | Mobile wallet details, transaction records, payment method data |
| Fraud prevention and security monitoring | IP address, device data, transaction patterns, login history |
| Customer support and dispute resolution | Account data, chat logs, email correspondence |
| Platform improvement and analytics | Usage data, error logs, session data (anonymised where possible) |
| Promotional communications (with consent) | Email address, mobile number, bonus activity history |
| Responsible gaming monitoring | Deposit history, session length, wagering patterns |
| Legal and regulatory compliance | All categories as required by applicable law |
4. Legal Basis for Processing
abb7 processes your personal data on the following legal bases, depending on the specific purpose of processing:
- Contractual necessity: Processing required to provide you with the services you have requested, including account operation, game access, and payment processing.
- Legal obligation: Processing necessary for abb7 to comply with applicable legal requirements, including identity verification, anti-money laundering obligations, and record-keeping requirements.
- Legitimate interests: Processing conducted for abb7's legitimate business interests, such as fraud prevention, platform security, and abuse detection, where those interests are not overridden by your rights.
- Consent: Processing for optional purposes such as sending promotional communications, where you have provided explicit consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.
5. Data Sharing & Disclosure
abb7 does not sell, rent, or trade your personal data to any third party. Data is shared only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and international card networks (Visa, Mastercard) receive the transaction data necessary to complete your deposits and withdrawals. These processors operate under their own privacy policies and security standards.
- Identity verification services: Where required, we may share identity document data with third-party KYC (Know Your Customer) providers to verify your age and identity. These providers are contractually bound to handle your data securely and use it solely for verification purposes.
- Game providers: Licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data necessary to deliver and maintain their games on the abb7 platform.
- Legal authorities: abb7 may disclose personal data to competent authorities where required by applicable law, court order, or regulatory obligation. We will notify you of any such disclosure where we are legally permitted to do so.
- Business transfers: In the event of a merger, acquisition, or transfer of all or part of abb7's business, player data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.
We will never share your data with advertising networks, data brokers, social media platforms, or any entity for the purpose of targeted marketing outside the abb7 platform without your explicit consent.
6. Cookies & Tracking Technologies
abb7 uses cookies and similar tracking technologies to operate the platform effectively, remember your session preferences, detect fraudulent activity, and analyse usage patterns. The categories of cookies used are as follows:
- Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies and CSRF protection tokens. These cannot be disabled without breaking the platform.
- Functional cookies: Store your preferences such as language settings, display preferences, and last visited game categories to improve your experience across sessions.
- Analytics cookies: Collect anonymised data about how visitors interact with the platform — which pages are visited most, where users drop off, and how long sessions last. This data informs platform improvements.
- Security cookies: Track suspicious login patterns, unusual IP activity, and potential account takeover signals to protect your account.
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the abb7 platform. Most modern browsers allow you to review, delete, and block cookies on a per-site basis.
7. Data Security
abb7 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:
- 256-bit SSL/TLS encryption for all data in transit between your device and the platform
- AES-256 encryption for sensitive data fields stored in our databases
- One-way cryptographic hashing (bcrypt) for all stored passwords — we cannot and do not read your password
- Two-factor authentication (2FA) available for all player accounts
- Regular third-party security audits and penetration testing
- Role-based access controls limiting staff access to personal data on a strict need-to-know basis
- Real-time intrusion detection and anomaly monitoring systems
Despite these measures, no system connected to the internet is completely impenetrable. abb7 will notify affected players promptly in the event of a data breach that poses a significant risk to their rights and interests, and will take all reasonable steps to contain and remediate such incidents.
8. Data Retention
abb7 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by law. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years post-closure |
| Identity verification documents | 5 years from date of verification or account closure |
| Financial transaction records | 7 years (anti-money laundering statutory requirement) |
| Support chat and email correspondence | 3 years from the date of the last interaction |
| Technical and usage logs | 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
9. Your Rights
As a player on the abb7 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at . We will respond to all valid requests within 30 days.
- Right of access: You may request a copy of all personal data abb7 holds about you, along with information about how it is being processed.
- Right to rectification: You may request that inaccurate or incomplete personal data held about you be corrected or updated.
- Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that override this right.
- Right to restriction: You may request that abb7 restrict the processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
- Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format, suitable for transfer to another service provider.
- Right to object: You may object to processing based on legitimate interests, including profiling and direct marketing. abb7 will cease such processing unless there are compelling legitimate grounds that override your objection.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.
Identity verification: To protect your data, abb7 will verify your identity before processing any data subject request. We may ask you to confirm your registered mobile number, email address, or provide a copy of your identity document before fulfilling your request.
10. Children's Privacy
The abb7 platform is strictly intended for adults aged 21 and above. abb7 does not knowingly collect personal data from individuals under the age of 21. If we discover or are notified that an account has been registered by a person under the age of 21, we will immediately suspend the account, delete the associated data, and return any deposits made to the original payment source.
If you have reason to believe that a minor has accessed the abb7 platform or registered an account, please contact us immediately at so we can investigate and take appropriate action.
11. Third-Party Links
The abb7 platform may contain references to third-party game providers and payment partners. Where links or integrations to third-party services are present, please be aware that abb7 does not control those third-party services and is not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party service you interact with directly.
This Privacy Policy applies solely to data collected and processed by abb7 through the abb7.io platform and its associated services.
12. Policy Updates
abb7 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, we will notify registered players via the email address associated with their account or via an in-platform notification at least 7 days before the changes take effect.
The effective date displayed at the top of this document will be updated each time this Privacy Policy is revised. We encourage you to review this page periodically to stay informed of any updates. Your continued use of the abb7 platform following notification of changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how abb7 handles your personal information, please contact our support team. We are available 24 hours a day, 7 days a week.
- Email:
- Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
- Response Time: Email responses within 12 hours; live chat responses within 2–5 minutes
- Languages: English and Bengali agents available
Effective Date: This Privacy Policy is effective as of 1 January 2026 and supersedes all previous versions. Players who registered prior to this date are bound by the version of the Privacy Policy in force at the time of registration, subject to any subsequent amendments communicated in accordance with Section 12.
Have Questions About Your Data?
Our support team is available around the clock to address any privacy concerns. You can also review our Terms & Conditions, explore responsible gaming tools, or head to the abb7 Casino to start playing.